hi all,
all i get when accessing open chat rooms is a window with a blue background and a talk bubble in the top left corner. i tried downloading newest version of flash, but no luck ...

i am using a Mac laptop with Firefox and a satellite internet connection if that helps...

I am very sorry for the chat room complications. It is very vital that you have the latest version of flash, and I encourage you to visit http://www.adobe.com/support/flashplayer/ to receive assistance with the download.

Once downloaded, and you still find problems with access, please let us know. We can request further assistance from our chat room provider if needed. Let us know!

We hope you are able to acces the chat soon. Please email us at onlinecommunity@alz.org with any other questions or concerns.

Bests,
Online Community Team